Please Note: We are unable to assist you further with this issue.Įxactly copy and paste of the e-mail chain. Snapchatters who have had their account terminated are also prohibited from creating new accounts. Once an account has been terminated, we are unable to reinstate it. The account in question has been removed from our database due to a violation of the Snapchat Terms of Service.
I reached out with the 'I believe my account was hacked' selection that they have purpose for the e-mail where they quickly responded back with : ' Hi, I then reached out to Snapchat with the ONLY way they have for their consumers and customers to reach out to them which is by E-mail on their website (They don't even have a number for us to call when something isn't working with their app).
So I changed my password through my phone number on the account and it kept saying the same thing with my new passwords. When I tried logging back into my account it kept saying 'incorrect username or password' in red. I was using snapchat earlier that day when they logged me out. Since yesterday they have deactivated my account.
I have been using the same ONE and ONLY account I have had with snapchat since the beginning when they first launched.
